Privacy Policy

Last Updated: November 14, 2025

At Tanmantras (“we”, “us”, “our”), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.tanmantras.in or use our services (“Services”). By accessing the Site, you agree to the terms of this Privacy Policy.

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on this page.

2. Information We Collect

A. Information You Provide

We collect personal information that you share with us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment confirmation details
  • Account login information (username, password)
  • Messages or inquiries sent to our support team

B. Information Collected Automatically

We use cookies and similar technologies to collect:

  • Device and browser information
  • IP address
  • Interaction details (pages viewed, clicks, time spent)
  • Network and connection data

This helps improve site performance and user experience.

C. Information From Third Parties

We may receive information from:

  • Shopify (our e-commerce platform)
  • Payment service providers (for processing orders)
  • Analytics and marketing partners

All third-party data is handled as per this Privacy Policy.

3. How We Use Your Information

A. To Provide Our Services

We use your information to:

  • Process and fulfill orders
  • Manage your account
  • Send order confirmations, updates, and notifications
  • Handle returns or support queries
  • Improve our products and services

B. Marketing & Personalization

With your consent, we may:

  • Send promotional emails or offers
  • Show personalized ads across platforms

You can opt out at any time via the “Unsubscribe” link.

C. Security & Fraud Prevention

We may use your information to:

  • Verify orders
  • Detect suspicious or fraudulent activity
  • Protect our website and customers

4. Cookies

Cookies help us remember your preferences and improve the website experience. You may disable cookies through your browser, but some features may not work correctly.

For Shopify-specific cookie details, refer to Shopify’s Cookie Policy.

5. How We Share Your Information

We may share your information with:

  • Service providers (payment processors, shipping partners, IT support)
  • Analytics and marketing partners
  • Business affiliates
  • Legal authorities, when required

We do not sell your personal information.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal data.

7. Children’s Privacy

Our Services are not designed for children under 16.
We do not knowingly collect data from children. If you believe a child has provided information, contact us to have it removed.

8. Data Security & Retention

While we take reasonable measures to protect your data, no online system is 100% secure.

We retain your information only as long as necessary to:

  • Provide services
  • Maintain your account
  • Comply with legal obligations
  • Resolve disputes

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request deletion
  • Request correction
  • Request data portability
  • Restrict processing
  • Withdraw consent
  • Opt out of marketing

We may ask for identity verification before processing your request.

10. Complaints

If you have any concerns regarding your personal information, please contact us. You may also escalate the matter to your local data protection authority if applicable.

11. Contact Us

For questions or privacy requests, contact us:

Email: care@ecostarhomecleaning.shop
Address: CB-85 Ring Road Naraina, Ground Floor, New Delhi, DL 110028, India